Claims collaboration platform
ClaimWay links appraisers and claim handlers directly on one easy-to-use platform — so assignments move from dispatch to final report without the email chains, phone tag and scattered attachments.
Faster cycle times for field inspections and desk reviews
Appraisers and claim handlers on the same claim file
One organized record for every assignment
Built for both sides of the claim
Whether you assign the work or do the work, ClaimWay gives you the same real-time view of every claim.
Dispatch inspections by location, follow every assignment in real time and complete desk reviews with everything on one screen.
Receive assignments, upload photos and estimates, generate reports and bill for your work — all from a single dashboard.
Features
Our mission is simple: help estimate costs accurately and deliver faster cycle times for field inspections and desk-review claims.
Every claim shows where it stands — assigned, inspected, estimated, in review or closed — so nobody has to call or email to ask.
Message the other side of the claim in real time, right on the file. Conversations stay attached to the claim, not buried in inboxes.
Send field inspections to appraisers by location, so the right person gets to the vehicle or property sooner.
See volume, turnaround and workload at a glance, and spot the bottlenecks that slow down your cycle time.
Photos, estimates, reports and supporting documents live in one organized claim file that both parties can access.
Invoice completed assignments from the same place the work was done, with less back-and-forth over paperwork.
How it works
Every step happens on the same claim file, so both sides always know what’s next.
The claim handler creates the assignment and dispatches it to an appraiser based on location.
The appraiser accepts, inspects in the field or remotely, and uploads photos and documents.
The estimate and report land on the claim for desk review, with live messaging for questions and supplements.
Once approved, the claim is closed out and the appraiser invoices directly from the platform.
FAQ
ClaimWay is a claims collaboration platform that links insurance appraisers and claim handlers directly. Assignments, communication, files, reports and billing all live on one shared claim file.
ClaimWay is built for both sides of the claim: claim handlers and adjusters who assign and review work, and independent appraisers who inspect, estimate and report.
Yes. Field inspections can be dispatched by location, and desk reviews happen on the same claim file where photos, estimates and messages are stored.
By replacing email chains, phone tag and scattered attachments with real-time status, live messaging and a single source of truth for every claim, work moves to the next step as soon as it is ready.
Contact our team and we’ll help you get set up.
Connect appraisers and claim handlers on one easy-to-use platform.